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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Information about the various invoice statuses and how a supplier can see a detailed status description.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Article for some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.
Easily group different suppliers for analyzing or reporting purpose.
Summary of the 5.0 version of the Taulia Add-on, released September 2023.
Summary of the 4.1 version of the Taulia Add-on, released February 2022.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Business unit settings control the eligible supplier payment options and funding types per business unit.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Summary of the 4.2 version of the Taulia Add-on, released August 2022.
Instructions to deactivate Early Payment offers for a supplier.
This article explains what happens to existing invoices in case you adjust a supplier’s Early Payment rate group in SAP. This article is applicable if you use SAP and the Taulia Dynamic Discounting solution.
Use the email notification settings feature to manage your AR email notifications.
Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.
Explanation of how to stop and restart the Taulia POD service.
A brief overview of how you can secure your Taulia account.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
In this article, you will find the Taulia Release Notes for Fall 2023, presenting recent changes, improvements, feature enhancements, and bug fixes.
Summary of the 5.2 version of the Taulia Add-on, released November 2024.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Summary of the 5.1 version of the Taulia Add-on, released May 2024.
Complete overview of our success program methodology.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
In this article, you will find the Taulia Release Notes for Spring 2024, presenting recent changes, improvements, feature enhancements, and bug fixes.
Information on Taulia’s supplier Single Sign On policy.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Summary of the Service Pack 02 version of the Taulia Add-on.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Summary of the 4.1 version of the Taulia Add-on, released February 2022.
Vanessa, Technical Services Manager
