Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia makes it easy to manage your AR Financing program. This section covers articles related to viewing and managing AR Financing payments and invoices.
Questions related to requesting to be paid early on a supplier invoice.
Taulia makes it easy to submit credit notes. This section covers articles related to creating and managing credit notes.
Questions related to supplier invitation and enrollment on the Taulia network.
Questions related to the invoice displayed on the Taulia network, or the creation of invoices on the Taulia network by a supplier.
Questions related to the purchase orders displayed on the Taulia network for a supplier.
Questions related to the payment remittance displayed on the Taulia network for a supplier.
Questions related to the supplier data displayed on the Taulia platform, including name, address, bank and tax ID data.
Questions related to uploading a CSV or PDF invoice on the Taulia platform
Information and instructions on how to use Taulia Platform Analytics dashboards.
Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.
Explanation of how to pull log files for the Taulia POD service.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
