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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Early Payment SCF+/DD

1 Articles

Questions related to requesting to be paid early on a supplier invoice.

Credit Notes

1 Articles

Taulia makes it easy to submit credit notes. This section covers articles related to creating and managing credit notes.

Supplier On-Boarding

2 Articles

Questions related to supplier invitation and enrollment on the Taulia network.

Invoices

2 Articles

Questions related to the invoice displayed on the Taulia network, or the creation of invoices on the Taulia network by a supplier.

Purchase Orders

1 Articles

Questions related to the purchase orders displayed on the Taulia network for a supplier.

Payments

0 Articles

Questions related to the payment remittance displayed on the Taulia network for a supplier.

Supplier Information Management

0 Articles

Questions related to the supplier data displayed on the Taulia platform, including name, address, bank and tax ID data.

Invoice File Upload

0 Articles

Questions related to uploading a CSV or PDF invoice on the Taulia platform

Featured Articles

TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. Will existing invoices update if the EP Rate group is changed in SAP?: 000008760

This article explains what happens to existing invoices in case you adjust a supplier’s Early Payment rate group in SAP. This article is applicable if you use SAP and the Taulia Dynamic Discounting solution.

Q. How can I provide information to all my suppliers at once?

Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.

Taulia Business Exchange for SAP: System Refresh Guide POD Customers.: 000010632

Describes the process to keep the Taulia Platform in sync with non-production environments of SAP (Development or Quality).

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