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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Support Topic

Supplier Center

6 Articles

Manage supplier enrollment and invitations.


3 Articles


3 Articles

Intelligent statistics and data concerning the status of the Taulia program for a buyer.

Payables Financing

3 Articles

Manage settings that control the payables financing programs offered to your suppliers.


0 Articles

Questions related to searching for a supplier's invoices document on the Buyer UI


1 Articles

Questions related to searching for a supplier's payment remittance doucment on the Buyer UI

Purchase Orders

0 Articles

Quesitons related to searching for a supplier's purchase order document on the Buyer UI


1 Articles

Send messages and announcements to one or multiple suppliers

Custom FAQ

0 Articles

Manage the content of the Custom FAQ page that is visible to suppliers on the Taulia platform

User Management

1 Articles

Add and manage users on the Buyer UI

Email Settings

0 Articles

Control which emails are being sent to a specific user

Release Notes

0 Articles

Information about the latest features released into our software.

Featured Articles


Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. How are my suppliers notified of changes to their purchase orders?: 000008751

Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Instructions to deactivate Early Payment offers for a supplier.

Q. How can I pull log files for the Taulia POD?: 000008757

Explanation of how to pull log files for the Taulia POD service.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

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