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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Support Topic

Supplier Center

6 Articles

Manage supplier enrollment and invitations.


3 Articles


2 Articles

Intelligent statistics and data concerning the status of the Taulia program for a buyer.

Payables Financing

3 Articles

Manage settings that control the payables financing programs offered to your suppliers.


0 Articles

Questions related to searching for a supplier's invoices document on the Buyer UI


1 Articles

Questions related to searching for a supplier's payment remittance doucment on the Buyer UI

Purchase Orders

0 Articles

Quesitons related to searching for a supplier's purchase order document on the Buyer UI


1 Articles

Send messages and announcements to one or multiple suppliers

Custom FAQ

0 Articles

Manage the content of the Custom FAQ page that is visible to suppliers on the Taulia platform

User Management

1 Articles

Add and manage users on the Buyer UI

Email Settings

0 Articles

Control which emails are being sent to a specific user

Release Notes

0 Articles

Information about the latest features released into our software.

Featured Articles


Invoice failing with Transmission Error.: 000010633

This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Taulia Business Exchange for SAP: System Refresh Guide PI Customers: 000010631

Describes the process to keep the Taulia Platform in sync with non-production environments of SAP (Development or Quality).

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