Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You typically need to upload supporting documentation in order to update your tax ID under My Details > Tax Identifiers. It might also be required when you are enrolling to use Taulia for the first time.
It is up to your customer on what type of tax document they will accept. W2 is generally accepted as tax documentation. Please contact your customer if you have additional questions.
To learn how to add your tax identifiers, click here.
Explanation of how to pull log files for the Taulia POD service.
Information on Taulia’s supplier Single Sign On policy.
Information and instructions on how to use Taulia Platform Analytics dashboards.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Vanessa, Technical Services Manager
