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Q. My PO has incorrect information.: 000003345

Article Number: 000003345

If your purchase order contains wrong information (Unit Price, UOM, Description, etc.), you will need to contact your buyer. Taulia does not create or edit purchase order details. We only transfer them to the portal for visibility.


Find your buyer contact information through the portal by doing the following:

1 - Log into the Home page of the portal.

2 - Select your customer.  

3 - Click on My POs in the Quick Access Link section.

4 - Search for your PO by using the search tool.

5 - Select the PO number in question to view the PO details.

If available, you can check who your Buyer Contact is in the PO details screen. 

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If enabled by your customer, you can also use the Send Message feature to contact your buyer.


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TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Taulia Add-on for SAP integration suite, managed gateway SP04 Release Notes: 000010715

Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. Will existing invoices update if the EP Rate group is changed in SAP?: 000008760

This article explains what happens to existing invoices in case you adjust a supplier’s Early Payment rate group in SAP. This article is applicable if you use SAP and the Taulia Dynamic Discounting solution.

Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

Configuration guide for Taulia add-on for SAP integration suite and managed gateway.

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