Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Please note that the eFile program requires setup and configuration.
To submit your invoice through eFile, please do the following:
1 - Generate your invoice(s) using your accounting software.
2 - During implementation, Send your invoices to the Taulia Supplier Portal using the method you selected (EDI, EDIFACT, XML, CSV, etc.).
3 - Once you submit your invoice through the right channel, you will receive an invoice submission report to ensure that none of your invoices had submission issues.
4 - If you see submission issues with an invoice, correct it in your accounting software and then resubmit it.
Click here to download the eFile guide.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Explanation of how to pull log files for the Taulia POD service.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
