Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - eFile suppliers submit invoices by EDI, CSV, XML or XLS.
An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia. Only a registered Taulia use can receive this report. If you are a registered user but is not receiving this report, please contact Taulia Support.
Open the report and look under the ACCEPTED and REJECT REASON columns in your invoice submission report. If the invoice is not accepted, the ACCEPTED column will show “NO” and a reason will be provided in the REJECT_REASON field.
Below is a a sample column from the invoice submission report:
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager
