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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Note - eFile suppliers submit invoices by EDI, CSV, XML or XLS.
An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia. Only a registered Taulia use can receive this report. If you are a registered user but is not receiving this report, please contact Taulia Support.
Open the report and look under the ACCEPTED and REJECT REASON columns in your invoice submission report. If the invoice is not accepted, the ACCEPTED column will show “NO” and a reason will be provided in the REJECT_REASON field.
Below is a a sample column from the invoice submission report:
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Summary of the 5.1 version of the Taulia Add-on, released May 2024.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Business unit settings control the eligible supplier payment options and funding types per business unit.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager