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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You are not locked down to use a particular email address to access your account. You can change it anytime! Just be sure to use an email address where you can receive emails. This becomes especially important if you need to reset your password or receive important notifications from your customer.
You can change the email address that you use to access Taulia by doing the following:
1 - From the homepage, select User Action Menu > My Profile.
2 - Click on the Change button next to your current email address.
3 - Enter your Current Password and your New Email.
4 - Select the Update button.
Would you like to learn how to manage users? See How do I add or deactivate users for more information.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Instructions on how to find out why an invoice is not sent as eligible for early payment.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager