Taulia experience center

Frequently Asked Questions

Q. Why should I participate in Vodafone’s Supply Chain Financing (SCF) program? 

Benefits include:

•       Web delivery – 24/7 visibility through the Taulia portal, a FREE web-based application with many self-service features including the ability to view/download invoice and payment details.

•       Enrollment – The onboarding process is simple, direct and only takes a few minutes to complete.  There is NO complicated, time-consuming financial review process.

•       Lower financing costs – Access working capital at much lower rates than you are likely to receive under traditional factoring or borrowing arrangements.

•       Increased liquidity – Avoid the need to use your often limited or costly bank lines, freeing up borrowing capacity with your lenders.

•       Improved A/R risk & Balance Sheet – Off-balance sheet liquidity (Non-recourse payments) allow you to manage your accounts receivable concentrations and internal credit limits while improving your balance sheet position. 

•       Improves cash flow forecasting – “On-demand” access to monetize your receivables

•       Flexibility – Suppliers can elect to sell their receivables, or not, however they choose

•       Speed – Discounts are a simple point-and-click process and funds are received within a couple of days

Q. How does it work?

1. Taulia is integrated with Vodafone’s ERP
2. The supplier registers on the Taulia portal
3. Vodafone approves the invoices in their ERP
4. Approved invoices are transmitted to the Taulia portal that then checks the supplier profile to verify if they are a participating supplier. If yes, the payment is made to the supplier bank account stored in Vodafone’s ERP.
5. Full remittance information is provided online to the supplier and an email is sent confirming a payment was made.
6. Taulia sends confirmation of the payment to Vodafone’s ERP

Q. If I join the program do I need to send my invoices to Taulia?

No - There is no change to the current process. You will continue to send invoices to Vodafone for approval as you currently do.

Q. Do I need to set up a new bank account with Taulia?

No – There is no need to open a new bank account. You will receive payment into the same nominated account as you currently do.

Q. Who should I contact if I do not see my invoice on the platform?

If you invoice does not appear on the Taulia Platform, the likelihood is it has not yet been approved. Therefore we suggest you contact your Vodafone representative through the usual channels to seek clarity on the status of the invoice. 

Q. If the invoice appears on the Taulia platform but I do not see the funds in my account, what should I do?

Firstly ensure that you have selected the invoice for early payment via the platform. If the invoice has been selected and you still do not see the funds, please contact Taulia Support. EUR payments should reach you in 1-2 business days. GBP, USD and other currencies can take 2-3 business days.

Q. What does non-recourse payment mean?

When Vodafone approve an invoice and you select it for early payment, once you receive the funds into your account, Taulia has no legal right to claim these funds back at a later date (even in the unlikely event of non-payment of Vodafone to Taulia on the original invoice). Therefore, helping mitigate your risk as a supplier.

Also as the payments are non-resource, they are not classified as Debt on your balance sheet, thus strengthening your company’s financial position.    

 Q. What is Libor and does the rate change?

Libor is the benchmark rate that some of the world's leading banks charge each other for short-term loans. The rate fluctuates marginally on a daily basis, but reflects the general cost of borrowing in the market. 

• 1. Taulia is integrated with Vodafone’s ERP
  2. The supplier registers on the Taulia portal
  3. Vodafone approves the invoices in their ERP
  4. Approved invoices are transmitted to the Taulia portal that then checks the supplier profile to verify if they are a participating supplier. If yes, the payment is made to the supplier bank account stored in Vodafone’s ERP.
  5. Full remittance information is provided online to the supplier and an email is sent confirming a payment was made.
  6. Taulia sends confirmation of the payment to Vodafone’s ERP