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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - You can request a new activation code only if you have already been invited. If you have never received an invitation, please contact your customer.
Resend your invitation by doing the following:
1 - Go to activate.na1prd.taulia.com (NA1 platform) or activate.eu1prd.taulia.com (EU platform)
2 - Select the option to resend your activation code:
3 - Enter your email address and select Resend Invite:
4 - You should receive an email containing the enrollment token. If you are not receiving this email, please contact Taulia Support.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Use the email notification settings feature to manage your AR email notifications.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager