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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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If you requested or accepted early payment for an invoice, you can easily check the early payment rate once the invoice is in Approved or Paid status.
You can check the invoice's early payment rate by doing the following:
1 - Log into the portal and select your customer.
2 - Click on My Invoices.
3 - Search for your invoice by Invoice Number.
4 - Click Search.
5 - Click on Invoice Number.
6 - Click on the Detailed Status tab.
Here, you will see the details of this invoice, including the Discount Amount and Discount Percent. You can also see the early payment rate for each invoice paid early in the payment remittance details. Please contact your customer if you have questions about your early payment rates.
If invoice/s are netted against outstanding credit note/s, you can find this information under the Early Payment tab.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information and instructions on how to use Payment Analytics Dashboard.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Vanessa, Technical Services Manager
