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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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The Contact/Requester Name/Approver field is typically required when creating a non-po invoice. This tells your customer the name of the buyer you work with, and the reason for the invoice.
1 - From the non-po invoicing screen, enter the name or email address of your buyer contact.
2 - When you enter their name or email address, some customers have a pre-populated list of contacts you can select from.
3 - If you are not able to find the correct contact from the list, try the following:
4 - If you are still not able to find the name of your contact, please contact your customer directly to report the issue.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view and download AR Financing payment data from the Receivables Payments page.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Vanessa, Technical Services Manager
