Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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The Contact/Requester Name/Approver field is typically required when creating a non-po invoice. This tells your customer the name of the buyer you work with, and the reason for the invoice.
1 - From the non-po invoicing screen, enter the name or email address of your buyer contact.
2 - When you enter their name or email address, some customers have a pre-populated list of contacts you can select from.
3 - If you are not able to find the correct contact from the list, try the following:
4 - If you are still not able to find the name of your contact, please contact your customer directly to report the issue.
Easily upload new invoices to Taulia for AR financing.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information on Taulia’s supplier deactivation policy.
Article for some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Vanessa, Technical Services Manager
