Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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What is Taulia’s company-wide two-factor authentication?
Company-wide two-factor authentication is a process by which a supplier can require each user to use two-factor authentication for access to Taulia.
How do I enable company-wide two-factor authentication for my portal users?
You can enable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, select Settings > Security.
2 - Click on Enable in the Require two-factor authentication for ALL your [company name] users. The next time, all users will be required to set up two-factor authentication before they can continue logging into the platform.
How do I disable company-wide two-factor authentication?
You can disable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, select Settings > Security.
2 - Click on Disable in the Require two-factor authentication for ALL your [company name] users. The next time, all users will not be required to set up two-factor authentication before they can continue logging into the platform.
What happens if someone does not use two-factor authentication after I require it?
They will not be able to continue into the platform and will be unable to use Taulia until they set up two-factor authentication.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Article for some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
A brief overview of how you can secure your Taulia account.
Easily group different suppliers for analyzing or reporting purpose.
Vanessa, Technical Services Manager
