Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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What is Taulia’s company-wide two-factor authentication?
Company-wide two-factor authentication is a process by which a supplier can require each user to use two-factor authentication for access to Taulia.
How do I enable company-wide two-factor authentication for my portal users?
You can enable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, select Settings > Security.
2 - Click on Enable in the Require two-factor authentication for ALL your [company name] users. The next time, all users will be required to set up two-factor authentication before they can continue logging into the platform.
How do I disable company-wide two-factor authentication?
You can disable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, select Settings > Security.
2 - Click on Disable in the Require two-factor authentication for ALL your [company name] users. The next time, all users will not be required to set up two-factor authentication before they can continue logging into the platform.
What happens if someone does not use two-factor authentication after I require it?
They will not be able to continue into the platform and will be unable to use Taulia until they set up two-factor authentication.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Vanessa, Technical Services Manager
