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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Why do I have to select a Tax Identifier for every invoice I submit through the portal?
As Taulia we would like to ensure that we can derive compliant invoices and credit notes based on the supplier’s Tax ID country. This is especially important for global suppliers with multiple locations and tax identifiers.
It is mandatory that you select a tax identifier from the Supplier Tax Identifiers dropdown.
Please note that for Canada, India and Singapore more than one tax identifier could be selected.
Tax Identifiers selection for Non-PO Invoice:
Tax Identifiers selection for PO-based Invoice:
The country of your selected tax identifier(s) would drive the tax jurisdiction of the invoice. Hence, all tax types as well as invoice footer and PDF localization would be based on the Tax ID country.
Still, in case no tax identifier should be applied to an invoice please choose the following option on the dropdown: "No tax identifier - <country name> is used to determine compliance”, where <country name> is the country of your main office.
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Vanessa, Technical Services Manager
