Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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If you are creating invoices via an integrated method (eFile/eSend), you will need to specify the correct tax rate for your country and the type of product/service you are invoicing. The rates applicable for each country can be found HERE, as well as the requirement that they are provided at the header or line level on your invoice.
For invoices created via eFlip/eForm (through the portal), the interface will guide you and display only the tax rates applicable to your country.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Vanessa, Technical Services Manager
