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Q. My PO has incorrect information.: 000003345

Article Number: 000003345

If your purchase order contains wrong information (Unit Price, UOM, Description, etc.), you will need to contact your buyer. Taulia does not create or edit purchase order details. We only transfer them to the portal for visibility.


Find your buyer contact information through the portal by doing the following:

1 - Log into the Home page of the portal.

2 - Select your customer.  

3 - Click on My POs in the Quick Access Link section.

4 - Search for your PO by using the search tool.

5 - Select the PO number in question to view the PO details.

If available, you can check who your Buyer Contact is in the PO details screen. 

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If enabled by your customer, you can also use the Send Message feature to contact your buyer.


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TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. How are my suppliers notified of changes to their purchase orders?: 000008751

Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Instructions to deactivate Early Payment offers for a supplier.

Q. How can I pull log files for the Taulia POD?: 000008757

Explanation of how to pull log files for the Taulia POD service.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

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