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Q. My PO has incorrect information.: 000003345

Article Number: 000003345

If your purchase order contains wrong information (Unit Price, UOM, Description, etc.), you will need to contact your buyer. Taulia does not create or edit purchase order details. We only transfer them to the portal for visibility.


Find your buyer contact information through the portal by doing the following:

1 - Log into the Home page of the portal.

2 - Select your customer.  

3 - Click on My POs in the Quick Access Link section.

4 - Search for your PO by using the search tool.

5 - Select the PO number in question to view the PO details.

If available, you can check who your Buyer Contact is in the PO details screen. 

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If enabled by your customer, you can also use the Send Message feature to contact your buyer.


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TOP FREQUENTLY ASKED QUESTIONS

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

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