Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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If you suddenly stopped receiving email notifications from Taulia, there are a couple of things you can check to restore the delivery of your email notifications.
Please do the following if you are not receiving email notifications from the portal:
1 - From your portal homepage, select User Action Menu > Notifications.
2 - If the notification toggle is blue, it means the notification is enabled.
3 - Check your email spam box to ensure the emails are not being labeled as spam.
4 - Make sure that you have the following domains whitelisted. This will prevent emails from Taulia from being blocked. Please work with your IT department if needed:
Taulia's domain 'taulia.com'
Your customer's domain. e.g., "XXXXXX.com" (X = customer name)
5 - If you are still not receiving your email notifications, please contact Taulia Support.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Vanessa, Technical Services Manager
