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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Note - features described below may not be available in your portal.
Welcome!
Congratulations on taking the first steps to streamline your invoicing process! The Taulia platform makes it easy to submit your invoices electronically, as well as monitor the status of your invoice invoices in real-time.
Remember - Taulia does not review/approve/reject invoices. This process will continue to be owned by your customer.
Here are some very helpful tips that can help you easily create, and manage your invoices through Taulia.
Invoicing
Invoice Status & Search
Invoice Management
Be sure to visit the Custom FAQ section of your account to see additional information from your customer on how to use Taulia. To learn more about other Taulia general features, visit support.taulia.com.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Explanation of how to pull log files for the Taulia POD service.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager