Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
If your customer has this feature enabled, you can view and download the PO image directly from Taulia. You can then save/print the image once it is opened in your web browser or from a local file viewer.
You can view the PO image by doing the following:
1 - Log into your portal and select your customer.
2 - Go to My POs.
3 - Search for your desired PO Number using the search function then Find Purchase Order.
4 - Under the Actions column, select the gear icon then View PO which will open the PO image in your web browser.
5 - If you want to download the PO file locally, select Attachments and select the PO file to download.
6 - You can also open the attached PO image through the purchase order details screen by selecting View PO or Attachments.
Information on Taulia’s supplier Single Sign On policy.
Information and instructions on how to use Taulia Platform Analytics dashboards.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on Taulia’s supplier deactivation policy.
Vanessa, Technical Services Manager
