Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
To add or change your company information, follow the steps below:
1 - Log onto the portal's Home page and select your customer.
2 - Go to My Details > Address (if you have more than one vendor account, you must choose which account you want to view).
3 - Select Change Address. This will bring up another window with the option to update your company name and address.
4 - Update the company name section, then select Next: Upload Required Document.
5 - You will need to attach a document to show your new company information.
6 - Select Review and Save.
The information you provide will be sent to your customer. If you have additional questions, please contact your customer directly.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Explanation of how to pull log files for the Taulia POD service.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
