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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Note - This feature may not be available in your portal.
The Contacts feature allows you to manage your company's contact information that can be used by your customer to get in touch with your internal contacts.
To add/update your contact information, follow the steps below:
1 - Log into your portal and go to My Details > Contacts.
2 - To add a new contact, select Add New Contact.
3 - If you add a contact that already exists, you will see the following:
4 - To make changes, click on the pencil icon
5 - If your customer adds a new contact within their ERP system, you will see the following:
6 - Select Apply Change to show the update then OK to confirm.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Easily upload new invoices to Taulia for AR financing.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Vanessa, Technical Services Manager