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Q. How do I cancel an early payment request?: 000006578

Article Number: 000006578

Once an early payment request is made for an invoice, the process cannot be reversed by Taulia or your customer. If you would like to speak to someone about the process, who you contact depends on your customer's early payment program:

  • If the early payment offer was for the next business date only, contact Taulia Support.
  • If the early payment offer presented a calendar where you can select a payment date, contact your customer.

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TOP FREQUENTLY ASKED QUESTIONS

Invoice failing with Transmission Error.: 000010633

This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

Q. How do I see why an invoice is not sent as available for early payment?: 000010709

Instructions on how to find out why an invoice is not sent as eligible for early payment.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.

Q. Why are my AR Financing invoices not available for early payment?: 000010710

This article will explain the most common reasons why an AR Financing invoice may not be in Available status.

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