Taulia experience center

Article Number: 000003615

Note - This feature may not be available in your portal.

Because Taulia is connected to your customer's procurement system, purchase orders are immediately available in Taulia as soon as they are available. They typically arrive with New status. You may also see a historical list of your other purchase orders in the portal as configured by your customer. If you are not able to find a particular PO that you are expecting to be available, please contact your customer.


Follow the steps below to search for your purchase order:

1 - Log into the Home page of the portal and select your customer.

2 - Click on My POs in the Quick Access Link section. You can also select Purchase Orders from the top menu.

3 - Search for your PO by PO number or search by PO Status.  

• See Q. What are the different PO statuses? to learn about what each PO status means
• Some customer requires POs to be confirmed. See Q. How do I acknowledge/confirm or dispute a purchase order? for more information.
• When searching for a PO, if a group of POs contains the same prefix, please add a (*) after the last character. This will pull up the list of POs with the same prefix. For example, if the PO number is 123456, enter 123* in the PO number field then hit Search. All POs starting with 123 will be returned in the result set.  This function also applies to invoice and payment searches.

4 - Select Find Purchase Orders.



From the search results, you will see the following information PO information:

• PO Number - PO number created by your customer. 
• Status - The current status of your purchase order. Click here to learn more about each PO status.
• Date - The date the PO was created.
• PO Value - The total value of the PO.
• Invoiced Value - The total value that has been invoiced against the PO.
• Open Value - Remaining value (if any) available for invoicing.

If you have questions or concerns regarding the details of your purchase order, please contact your buyer. If you are not able to find your purchase order, see Q. My purchase order is missing. Who should I contact?.


Additional FAQs

Who creates the POs found in my account?

Your customer or buyer creates the PO details. Taulia will never create a PO on behalf of your customer. If you have questions or concerns regarding the details of your purchase order, please contact your customer directly.

Should I fulfill the purchase order received through Taulia?

It depends. Some customers use Taulia for invoicing or confirmation purposes only. Some customers expect their suppliers to fulfill orders received through Taulia. If you are unsure about the process, please contact your customer.