Loader

Taulia experience center

CUSTOMER SUPPORT SERVICES

Quick tips and tidbits

What’s happening at Taulia?

ALL NEWS & RESOURCES

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

Home /

Support Topic

Q. How do I activate my Taulia account?: 000008658

Article Number: 000008658

In order to start the activation process, your company must first be invited by your customer. The invitation email contains the activation code and is sent to the email address that your customer has on file for your company. You can change the email address to be used to access the account during the activation process.

Note - if you need access to an account that's already enrolled in Taulia, please work with your account admin to be added as a user. See Q. How do I add or deactivate users? for more information.


To begin the activation process, please do the following:

1 - Find the email that says It's time to activate your account.

User-added image

2 - Click Activate my account to get started.

Note - If you have the activation code, Go to activate.na1prd.taulia.com (NA1 platform) or activate.eu1prd.taulia.com (EU1 platform) to manually enter the activation code to complete your enrollment. If you have issues with the activation code, please contact Taulia Support.

3 - Follow the simple instructions and provide your account activation details. There are only 3 steps to complete:

Activate Account

  • Confirm your Email
  • Select your preferred platform language
  • First Name
  • Last Name
  • Password
  • Select the Terms and Conditions box.
  • Select ACTIVATE MY ACCOUNT

Complete Profile

  • Select the option that best describes your role in your company
  • Provide your Work Title/Position
  • Provide your Work Phone Number
  • Select SAVE PROFILE AND CONTINUE

Add Users

  • Enter the email addresses of other users in your company that you want to have access to your customer account.
  • Select FINISH AND INVITE USERS
    • Invited users will receive an email notification with steps to complete their enrollment.
       

4 - You will receive a welcome email that contains your account information, along with the link to log into your account. Select Log me in.

User-added image

5 - Once logged in, from the homepage, click on the Custom FAQ page to understand how you are expected to use the supplier platform for your customer.

IMPORTANT - there are two Taulia platforms: NA1 (login.taulia.com) and EU1 (login.eu.taulia.com). When you log in for the first time, save the URL of your customer account. You will not be able to log in or reset your password if you are not in the correct platform.

If you need additional assistance in completing your enrollment, please contact Taulia Support.


Was this article helpful?

   

TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Taulia Add-on for SAP integration suite, managed gateway SP02 Release Notes: 000010692

Summary of the Service Pack 02 version of the Taulia Add-on.

Taulia add-on for SAP integration suite, managed gateway: installation guide.: 000010690

Installation guide for Taulia add-on for SAP integration suite and managed gateway.

Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.

Still can’t find what you’re looking for? Contact Support

Still can’t find what you’re looking for?

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message
Got It