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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Note - This feature may not be available in your portal.
If the purchase order is configured to allow multiple invoice submissions, you can submit more than one invoice to use the allocated value on the purchase order. The invoiced value is automatically deducted from the purchase order.
1 - Look at the total PO Value and Open Value of the purchase order. Check to see if there is enough value available to the invoice.
2 - If your purchase order has enough value open for invoicing, select Create Invoice to start the invoicing process. See Q. How do I create an invoice from a purchase order (eFlip)? to learn how to create and submit an invoice. The value you invoice is automatically deducted from the remaining value of the PO line item.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Instructions on how to find out why an invoice is not sent as eligible for early payment.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Vanessa, Technical Services Manager
