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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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READ THE REPORTWe are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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From the portal homepage, select Create Invoice.
Search for the PO you want to invoice then select Create Invoice.
Enter the following invoice header information:
Invoice Number - duplicate invoice numbers are not allowed, all numbers must be unique.
Invoice Date - you cannot backdate more than 7 days and cannot future date.
Customer Contact - your Vodafone buyer contact name or email address.
Bank Name - select the bank account you want to receive payment in.
Czech suppliers will see two additional fields: Constant Symbol: The constant symbol is a payment reference for cashless domestic payments (transfers) in CZK. It is a 4 digit number with no hyphens or slashes. Please check http://www.csob.cz for more details. Specific Symbol:The specific symbol is an additional identification information for cashless domestic payments (transfers) in CZK. It is maximum 10 digit number with no hyphens or slashes. Please check http://www.csob.cz for more details.
Easily upload new invoices to Taulia for AR financing.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information on Taulia’s supplier deactivation policy.
Article for some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Vanessa, Technical Services Manager