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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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READ THE REPORTImproving supply chain collaboration with Taulia
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Note - This feature may not be available in your portal.
Depending on the activities or actions taken against a purchase order, you will see the purchase order status in the portal change. Because Taulia is connected to your customer's procurement system, changes or updates to the status of a purchase order is immediately available.
Please do the following to check the status of your purchase order:
1 - Log into the Supplier Portal and select your customer.
2 - Click on My POs under Quick Access Links.
3 - You may search for a PO by PO Number or PO Status.
4 - From the search results list, look under the column Status.
You can also see the PO status when viewing the PO details.
Possible PO Status
Please note that not all PO statuses described below may be applicable/available for your customer.
For invoice status definition, click here.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager