Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
Taulia Announces Partnership with Google to solve invoicing with AI
READ THE ARTICLETaulia Turns 10
READ THIS POSTJoin us at Public Fincane Live!
VIEW DETAILSTaulia’s 2019 Supplier Survey
READ THE REPORTImproving supply chain collaboration with Taulia
READ THE REPORTFull speed ahead: avoiding delays to supplier payments with Taulia
READ THE REPORTFour pillars of a successful early payment program
READ THE REPORTWe are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
You cannot submit a PO based or Non-PO based invoice with a line item that contains a zero value or quantity. You will need to delete this line item before submitting the invoice. If your PO has a 0.00 open value and you feel that this incorrect, please contact your buyer. To see invoices that have been created against a PO, see Q. What invoice has been created against my PO?
To remove a single line item:
1 - Click the (X) to the left of the line.
2 - Click OK in the confirmation box that pops up.
To remove several line items at once:
1 - Click Select All. (above the line items)
2 - Uncheck the line items you currently want to bill for.
3 - Click Remove Selected.
4 - Click OK in the confirmation box.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Article for some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
A brief overview of how you can secure your Taulia account.
Vanessa, Technical Services Manager