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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Note - features described below may not be available in your portal.
Welcome!
Congratulations on taking the first steps to streamline your invoicing process! The Taulia platform makes it easy to submit your invoices electronically, as well as monitor the status of your invoice invoices in real-time.
Remember - Taulia does not review/approve/reject invoices. This process will continue to be owned by your customer.
Here are some very helpful tips that can help you easily create, and manage your invoices through Taulia.
Invoicing
Invoice Status & Search
Invoice Management
Be sure to visit the Custom FAQ section of your account to see additional information from your customer on how to use Taulia. To learn more about other Taulia general features, visit support.taulia.com.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager