Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items.
Check the open value of your PO by doing the following:
1 - From the homepage, select your customer.
2 - Select My POs
3 - Search for the PO using the search feature then select Find Purchase Order.
4 - When you find your PO from the search results, look under the following columns:
5 - If you are invoicing over the Open Value of the PO, you will receive the error. Please check the remaining value of the PO line item(s) again.
6 - You can check what invoices have been created against the PO by clicking here.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Explanation of how to pull log files for the Taulia POD service.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
