Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Please note that the eFile program requires setup and configuration.
To submit your invoice through eFile, please do the following:
1 - Generate your invoice(s) using your accounting software.
2 - During implementation, Send your invoices to the Taulia Supplier Portal using the method you selected (EDI, EDIFACT, XML, CSV, etc.).
3 - Once you submit your invoice through the right channel, you will receive an invoice submission report to ensure that none of your invoices had submission issues.
4 - If you see submission issues with an invoice, correct it in your accounting software and then resubmit it.
Click here to download the eFile guide.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Vanessa, Technical Services Manager
