Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia provides multiple methods that allow you to quickly and easily submit invoices to your customer with minimal effort:
If you are creating invoices directly in the Taulia portal, you are already using eFlip™ (PO-based invoices) and eForm™ (non-po invoices). NO SETUP IS REQUIRED. You may continue using these features in your portal.
eFile™ and eSend™ require proper setup/implementation. To enroll, contact your customer directly to confirm your eligibility.
Note: The required minimum is 1000 invoices per year.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager
