Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - Only account admins have the ability to manage users and change user roles.
Each user has a role associated with them which allows them to perform certain actions. Admins can change these roles as needed by following the instructions below:
To manage user roles, follow the steps below:
1 - Log into the portal.
2 - Go to Gear button > User Manager. (menu bar on the top right)
3 - Under the three dots on the right side, click on Edit Role from the drop-down menu.
4 - A pop-up screen will show. Please select the desired role from the list and click on the Change role button.
The table below lists the rights associated with each user role:
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
Easily upload new invoices to Taulia for AR financing.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Vanessa, Technical Services Manager
