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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
If the purchase order is configured to allow multiple invoice submissions, you can submit more than one invoice to use the allocated value on the purchase order. The invoiced value is automatically deducted from the purchase order.
1 - Look at the total PO Value and Open Value of the purchase order. Check to see if there is enough value available to the invoice.
2 - If your purchase order has enough value open for invoicing, select Create Invoice to start the invoicing process. See Q. How do I create an invoice from a purchase order (eFlip)? to learn how to create and submit an invoice. The value you invoice is automatically deducted from the remaining value of the PO line item.
Information on Taulia’s supplier Single Sign On policy.
Information and instructions on how to use Taulia Platform Analytics dashboards.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on Taulia’s supplier deactivation policy.
Vanessa, Technical Services Manager
