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If you submit an invoice from Mexico and your invoice is returned with an Incomplete status, it means it did not pass certain validations set by the Mexican tax authority in order to process the invoice.
To see a list of possible reasons, click here.
Please read the exact reason why your invoice was not accepted. You must fix the issue first before resubmitting the invoice.
1 - Hover your mouse over the Incomplete status to see the reason why the invoice was not accepted.
2 - Once you rectify the issue that caused your invoice to not be accepted, select the gear icon to resubmit your invoice. You will have these options:
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
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This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
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Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager