Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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If you are being asked by a customer to use Taulia, your customer must first invite your company to start the enrollment process. However, there are two common scenarios that may apply to you:
1 - Your company already has a Taulia account for another customer and you would like to link another customer account
2 - Your company does not have an existing Taulia account for any customer
Your company already has a Taulia account for another customer and you would like to link another customer account
If you already have a Taulia account and another customer have asked you to use Taulia, have the new customer invite the email address that you use to access your current Taulia account. This will merge the accounts together and you can easily switch accounts. See Q. How do I merge/combine my Taulia accounts into one? for more information.
Your company does not have an existing Taulia account for any customer
Please ask the customer asking you to use Taulia to extend an invitation to your company. See Q. How do I activate my Taulia account? for more information.
Contact Taulia Support if you need assistance.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily upload new invoices to Taulia for AR financing.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager
