Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
Taulia Announces Partnership with Google to solve invoicing with AI
READ THE ARTICLETaulia Turns 10
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VIEW DETAILSTaulia’s 2019 Supplier Survey
READ THE REPORTImproving supply chain collaboration with Taulia
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READ THE REPORTWe are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Log in to the portal. Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)
You can choose to add: Remit-to Address or Ship-To Address. If you just need to update the current address, select "Change Address"
Click Change Address
Update your information
Click Next: Upload required documents
Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)
Company letterhead with updated address
Signed authorization form with the updated address
Click Review and Save
Click Complete and Save
Remit-to Address
Click Change Address (if not deleting). If adding, select Add new remit-to address
Update your information
Click Review and Save
Click Complete and Save
Ship-to Address
Click Change Address (if not deleting). If adding, select Add new ship-from or Ship-to address
Update your information
Click Review and Save
Click Complete and Save
Explanation of how to pull log files for the Taulia POD service.
Information on Taulia’s supplier Single Sign On policy.
Information and instructions on how to use Taulia Platform Analytics dashboards.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Vanessa, Technical Services Manager