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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Please note, you will be able to submit non-po invoices to Eisai only if your vendor number starts with "1".
From the portal homepage, select Create Invoice.
Select Create Non-PO Invoice.
Enter the following invoice header information:
-Invoice Number
-Invoice Date
-Customer contact - please, enter the full name or the email of your contact at Eisai.
Select the Remit-to Address. This determines the account your invoice gets paid to.
4 - Edit the line item Description, Unit, Quantity, Unit Price that you need to invoice.
Note - To add additional line items in the invoice, select Add Line. Also, if items are highlighted red, means they are required to be filled out.
5 - Select Upload Attachment to attach supporting documentation to your invoice. You can also add an Invoice delivery note and a comment for your customer.
If you want your invoice to be paid earlier, please select that option.
6 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.
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Vanessa, Technical Services Manager