Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
1 - Log onto the Home page of the portal
2 - Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)
3 - You can choose to add: Address Data, Remit-to Address, Ship-from Address or Ship-To Address. If you just need to update the current address, select "Change Address"
4 - Click Change Address
5 - Update your information
6 - Click Next: Upload required documents
7 - Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)
8 - Click Review and Save
9 - Click Complete and Save
Ship-to Address
1 - Click Change Address (if not deleting). If adding, select "ship-to address"
2 - Update your information
3 - Click Review and Save
4 - Click Complete and Save
Information about the various invoice statuses and how a supplier can see a detailed status description.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Complete overview of all software solutions provided by Taulia.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Vanessa, Technical Services Manager
