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V. Waarom is mijn factuur geweigerd/ongeldig gemaakt? (NL): 000003630

Article Number: 000003630

Let op - Deze functie is mogelijk niet beschikbaar in uw portaal.
 

Uw klant kan een reden geven waarom een factuur geweigerd wordt, onvolledig is, ongeldig gemaakt is en/of een reden voor andere mogelijke statussen. Het kan ook aantonen in welke fase van goedkeuring uw factuur is. Om de status/reden van een factuur te zien:

1 - Beweeg uw muis over de status om dit bericht te zien:
 


 

2 - Bekijk het bericht dat verschijnt voor de volgende stappen. 

3 - Als u geen reden ziet, contacteer het AP-team van uw klant. Als uw klant de berichtenfunctie ingeschakeld heeft, selecteer dan het betreffende factuurnummer en vervolgens "Bericht Versturen". Hiermee kunt uw vraag over de factuur rechtstreeks bij uw klant indienen.

 

 

 


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