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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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ULA - How do I contact the support team?: 000008578

Article Number: 000008578

IMPORTANT - if contacting Taulia Support, make sure you include in your request that you are a United Launch Alliance LLC supplier.

When to contact your ULA:

  • Questions about rejected/voided invoices 

  • Questions about invoice payment terms

  • Questions about invoice data/value

  • Questions about enrolling for mass invoicing 

  • Questions about incorrect PO data/value

  • Questions about canceling/editing a submitted invoice

  • Questions about how to enroll to use Taulia

ULA can be reached by sending an email to ap-taulia@ulalaunch.com

When to contact Taulia Support:

  • If you are not receiving your enrollment email

  • If the portal is not loading or having performance issues

  • Issues resetting your password

  • Issues managing users in your account

  • Other issues related to using Taulia

Taulia Support can be reached by visiting https://support.taulia.com/pkb_contact?b=&l=en_US

IMPORTANT - when contacting Taulia Support, make sure you include in your request that you are a United Launch Alliance LLC supplier.


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Q. My supplier did not receive the Taulia enrollment invitation email. How can I resend it?: 000008748

Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.

Q. How to retransfer a purchase order (PO) from SAP to the Taulia portal?: 000010696

Instruction on how to retransfer a PO from SAP to the Taulia portal.

AR Financing Receivables Payments: 000010699

Easily view and download AR Financing payment data from the Receivables Payments page.

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Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

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