Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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IMPORTANT - if contacting Taulia Support, make sure you include in your request that you are a United Launch Alliance LLC supplier.
When to contact your ULA:
Questions about rejected/voided invoices
Questions about invoice payment terms
Questions about invoice data/value
Questions about enrolling for mass invoicing
Questions about incorrect PO data/value
Questions about canceling/editing a submitted invoice
ULA can be reached by sending an email to ap-taulia@ulalaunch.com
When to contact Taulia Support:
If you are not receiving your enrollment email
If the portal is not loading or having performance issues
Issues resetting your password
Issues managing users in your account
Other issues related to using Taulia
Taulia Support can be reached by visiting https://support.taulia.com/pkb_contact?b=&l=en_US
IMPORTANT - when contacting Taulia Support, make sure you include in your request that you are a United Launch Alliance LLC supplier.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Complete overview of all software solutions provided by Taulia.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Vanessa, Technical Services Manager
