Customer Support - Southern Company - How do I create a non-PO based invoice (eForm)?: 000006486

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My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

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I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

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I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

How can I get a list of enrolled suppliers?

Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

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Southern Company - How do I create a non-PO based invoice (eForm)?: 000006486

Article Number: 000006486

Follow the steps below to create a non-po invoice for Southern Company.

1 - From the portal homepage, select Create Invoice.

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2 - Select Create Non-PO Invoice.

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3 - Enter the following invoice header information:

-Invoice Number. Use the same invoice number you use in your accounting system. Please, do not use special characters in invoice number. Duplicate invoice numbers are not allowed.

-Invoice Date. You cannot future date, but there is no limit on backdating your invoices.

-Your contact at Southern Company. Please, note, that email address is required for eForm and eFlip and must end with @southerco.com

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4 - Select the Remit To Address.

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If the address is missing, please, contact Southern Company.

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5 - Edit the line item Description, Unit, Quantity, Unit Price that you need to invoice.

Note - To add additional line items in the invoice, select Add Line. Also, if items are highlighted red, means they are required to be filled out.

6 - Enter the Sales Tax and select the Pay Me Early Option box if you wish to get paid early.

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7 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.

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Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

I want to refresh my SAP environment. What should I know?

There is a duplicate document within the Platform which I am not expecting. What should I do?

I want to upgrade my Taulia Business Exchange Version, who can I contact?

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

How can I get a list of enrolled suppliers?

What’s happening at Taulia?

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Southern Company - How do I create a non-PO based invoice (eForm)?: 000006486

Article Number: 000006486

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