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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Follow the instructions below to create a PO based invoice for Southern Company: 1 - From the portal homepage, select Create Invoice. 2 - Search for the PO you want to invoice then select Create Invoice. 3 - Enter the following invoice header information: -Invoice Number. Use the same invoice number you use in your accounting system. Please, do not use special characters in invoice number. Dduplicate invoice numbers are not allowed. -Invoice Date. You cannot future date, but there is no limit on backdating your invoices. -Your contact at Southern Company. Please, note, that email adddress is required for eForm and eFlip and must end with @southerco.com4 - Select the Remit To Address. If the address is missing, please, contact Southern Company. 5 - Edit the line item Quantity (if needed) that you need to invoice. Note - If there are line items in the PO that you currently do not want to invoice, select X to remove the line item. The removed line items will disappear from this invoice, but will remain in the PO for future invoices. 6 - Enter the Sales Tax and select Pay Me Early Option box if you wish to get paid early for the invoice. 7 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal. |
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Summary of the 5.0 version of the Taulia Add-on, released September 2023.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager
