Taulia experience center

CUSTOMER SUPPORT SERVICES

SAP

Supplier integration

Receivables Platform

Documentation

Any ERP

Payables Platform

Connection Type

API

MOST VIEWED FAQ

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Payment Analytics Dashboard User Guide.: 000010708

Q. Why are my AR Financing invoices not available for early payment?: 000010710

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Taulia Add-on for SAP 5.1 Release Notes: 000010706

Taulia Assets by Day User Guide.: 000010711

RECENTLY UPDATED ARTICLES

Q. Why are my AR Financing invoices not available for early payment?: 000010710

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Taulia Assets by Day User Guide.: 000010711

Q. How do I see why an invoice is not sent as available for early payment?: 000010709

Payment Analytics Dashboard User Guide.: 000010708

Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

There are settings and configurations located on the Taulia platform that affect the behavior of the platform for your suppliers. If you want to make changes to those settings, you should contact Taulia Technical Services describing the changes. Some changes can be completed quickly while others may require additional requirements gathering, testing, and can incur an implementation fee.

I want to refresh my SAP environment. What should I know?

Please notify Taulia Technical Services a minimum of (5) business days before you intend to perform the SAP system refresh. Please provide the SAP system ID to be refreshed and (if applicable) the XMLRPC user ID configured in the POD.

There is a duplicate document within the Platform which I am not expecting. What should I do?

Please check your ERP system to ensure that a duplicate document does not exist. If you do not find a duplicate document, please contact Taulia Technical Services for assistance.

I want to upgrade my Taulia Business Exchange Version, who can I contact?

We are excited to support you with your upgrade! Please contact Taulia Technical Services to get your upgrade started.

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

If your supplier has selected a new Admin for their account, they can send an invitation in the User Manager to the new admin. If the supplier did not appoint a secondary admin, please advise the supplier to contact Taulia Technical Services to assign a new admin. Note, Technical Services will require the new admin to authenticate themselves prior to being added to the account.

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

There are a couple scenarios which can cause your supplier to not receive their invitation, whether it is a delay in the email being received or even an issue with the email address. Please log into the Supplier Center in the Taulia Buyer UI and search for suppliers with Needs Attention in the Status filter. Here you can drill down to additional error types for resolution.

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

How can I get a list of enrolled suppliers?

Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

What’s happening at Taulia?

Taulia Announces Partnership with Google to solve invoicing with AI

READ THE ARTICLE

Taulia Turns 10

READ THIS POST

Join us at Public Fincane Live!

VIEW DETAILS

Taulia’s 2019 Supplier Survey

READ THE REPORT

Improving supply chain collaboration with Taulia

READ THE REPORT

Full speed ahead: avoiding delays to supplier payments with Taulia

READ THE REPORT

Four pillars of a successful early payment program

READ THE REPORT

ALL NEWS & RESOURCES

Browse the video library

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

VIEW OUR POLICIES

Sealed Air - How do I create a non-PO based invoice (eForm)?

Article Number: 000006382

Follow the instructions below to create a non-PO based invoice for Sealed Air:

1 - From the portal homepage, select Create Invoice.

User-added image

User-added image

2 - Click on Create Non-Po Invoice.

User-added image

User-added image

3 - Select the appropriate division

User-added image

User-added image

4 - Enter the following invoice header information:

-Invoice Number
-Invoice Date
-Your customer contact

User-added image

User-added image

5 - Edit the line item Description, Unit, Quantity, Unit Price that you need to invoice.
Note - To add additional line items in the invoice, select Add Line. Also, if items are highlighted red, means they are required to be filled out.

User-added image

User-added image

6 - Select Upload Attachment to attach supporting documentation to your invoice.

User-added image

User-added image

7 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.

TOP FREQUENTLY ASKED QUESTIONS

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

Payment Analytics Dashboard User Guide.: 000010708

Information and instructions on how to use Payment Analytics Dashboard.

Q. Why are my AR Financing invoices not available for early payment?: 000010710

This article will explain the most common reasons why an AR Financing invoice may not be in Available status.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Taulia Add-on for SAP 5.1 Release Notes: 000010706

Summary of the 5.1 version of the Taulia Add-on, released May 2024.

Taulia Assets by Day User Guide.: 000010711

Still can’t find what you’re looking for? Contact Support

Browse another topic

SAP

AnyERP

Supplier Integration

Payables Platform

Receivables Platform

Connection Type

Documentation

API

Still can’t find what you’re looking for?

Contact Support

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message

Got It