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SAP

Supplier integration

Receivables Platform

Documentation

Any ERP

Payables Platform

Connection Type

API

MOST VIEWED FAQ

Q. What invoice status information can my suppliers see?: 000008758

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Description of all software solutions provided by Taulia.: 000010641

AR Financing Receivables Payments: 000010699

AR Financing Receivables Invoices: 000010698

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

RECENTLY UPDATED ARTICLES

Q. Will existing invoices update if the EP Rate group is changed in SAP?: 000008760

Q. What is the process flow for Taulia Dynamic Discounting?: 000008759

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Q. How do I see why an invoice is not sent as available for early payment?: 000010709

Description of all software solutions provided by Taulia.: 000010641

Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

There are settings and configurations located on the Taulia platform that affect the behavior of the platform for your suppliers. If you want to make changes to those settings, you should contact Taulia Technical Services describing the changes. Some changes can be completed quickly while others may require additional requirements gathering, testing, and can incur an implementation fee.

I want to refresh my SAP environment. What should I know?

Please notify Taulia Technical Services a minimum of (5) business days before you intend to perform the SAP system refresh. Please provide the SAP system ID to be refreshed and (if applicable) the XMLRPC user ID configured in the POD.

There is a duplicate document within the Platform which I am not expecting. What should I do?

Please check your ERP system to ensure that a duplicate document does not exist. If you do not find a duplicate document, please contact Taulia Technical Services for assistance.

I want to upgrade my Taulia Business Exchange Version, who can I contact?

We are excited to support you with your upgrade! Please contact Taulia Technical Services to get your upgrade started.

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

If your supplier has selected a new Admin for their account, they can send an invitation in the User Manager to the new admin. If the supplier did not appoint a secondary admin, please advise the supplier to contact Taulia Technical Services to assign a new admin. Note, Technical Services will require the new admin to authenticate themselves prior to being added to the account.

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

There are a couple scenarios which can cause your supplier to not receive their invitation, whether it is a delay in the email being received or even an issue with the email address. Please log into the Supplier Center in the Taulia Buyer UI and search for suppliers with Needs Attention in the Status filter. Here you can drill down to additional error types for resolution.

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

How can I get a list of enrolled suppliers?

Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

What’s happening at Taulia?

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Join us at Public Fincane Live!

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Taulia’s 2019 Supplier Survey

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Improving supply chain collaboration with Taulia

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Full speed ahead: avoiding delays to supplier payments with Taulia

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Four pillars of a successful early payment program

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What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

VIEW OUR POLICIES

Sealed Air - How do I create a non-PO based invoice (eForm)?

Article Number: 000006382

Follow the instructions below to create a non-PO based invoice for Sealed Air:

1 - From the portal homepage, select Create Invoice.

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2 - Click on Create Non-Po Invoice.

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3 - Select the appropriate division

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4 - Enter the following invoice header information:

-Invoice Number
-Invoice Date
-Your customer contact

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5 - Edit the line item Description, Unit, Quantity, Unit Price that you need to invoice.
Note - To add additional line items in the invoice, select Add Line. Also, if items are highlighted red, means they are required to be filled out.

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6 - Select Upload Attachment to attach supporting documentation to your invoice.

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7 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.

TOP FREQUENTLY ASKED QUESTIONS

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Description of all software solutions provided by Taulia.: 000010641

Complete overview of all software solutions provided by Taulia.

AR Financing Receivables Payments: 000010699

Easily view and download AR Financing payment data from the Receivables Payments page.

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

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