Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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| Follow the instructions below to create a PO based invoice for RBS: 1 - From the portal homepage, select Create Invoice. 2 - Search for the PO you want to invoice then select Create Invoice. 3 - Enter the following invoice header information: -Invoice Number -Invoice Date -Supplier VAT Number - If you're not sure how to update your VAT Number, please, see "How do I update my tax identifiers in the portal?". 4 - Edit the line item Quantity (if needed) that you need to invoice. You must select the Tax Type on the line item to charge the proper sales tax amount. Note - If there are line items in the PO that you currently do not want to invoice, select X to remove the line item. The removed line items will disappear from this invoice, but will remain in the PO for future invoices. 5 - Do not use the FREIGHT feature under Additional Items. 6 - Do not use the upload attachments feature to attach an invoice. Invoice attachments are not supported. 7 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal. |
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Explanation of how to pull log files for the Taulia POD service.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
