Loader

Taulia experience center

CUSTOMER SUPPORT SERVICES

Quick tips and tidbits

What’s happening at Taulia?

ALL NEWS & RESOURCES

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

Home /

Support Topic

Q. Will existing invoices update if the EP Rate group is changed in SAP?: 000008760

Article Number: 000008760

There are various business reasons why a supplier’s Early Payment rate group might have to be adjusted. When a supplier is moved from one rate group to another, the Taulia SAP Add-On will automatically transfer the updated discount rate for each eligible invoice to the Taulia Platform. 

Please, perform the steps below:

1 - To validate that the updated rates are transferred successfully, execute transaction code /n/TAULIA/CONNECTOR in SAP. 

2 - Execute the Connection Monitor for recent activity of the EP process. You will see a counter total for each invoice which is affected with a new rate. Highlight the row and click Display Documents to show which invoices received rate updates. Once all invoice rates have been updated, the EP process will stop sending data and the counter total will be blank. 

activity monitor for EP

Rate updates will be transferred with the capacity and frequency of your EP process interface. If you adjusted the rate group for many suppliers or there are a large volume of open invoices to be updated, this could take several hours to complete. 


Additional FAQs 

Why can’t I access this transaction in SAP?
You might not be authorized to execute the Connection Monitor transaction. Contact your 
SAP security team or find someone else in your organization who has the authorization to monitor Taulia traffic. 


Was this article helpful?

   

TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. My supplier did not receive the Taulia enrollment invitation email. How can I resend it?: 000008748

Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.

Q. How can I pull log files for the Taulia POD?: 000008757

Explanation of how to pull log files for the Taulia POD service.

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

Configuration guide for Taulia add-on for SAP integration suite and managed gateway.

Still can’t find what you’re looking for? Contact Support

Still can’t find what you’re looking for?

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message

04/29/2024

10:32 am PST)
The Taulia Business Exchange Platform NA1 is experiencing an unexpected issue. We are working quickly to resolve the issue. Thank you for your patience.
Got It