Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
There are various business reasons why a supplier’s Early Payment rate group might have to be adjusted. When a supplier is moved from one rate group to another, the Taulia SAP Add-On will automatically transfer the updated discount rate for each eligible invoice to the Taulia Platform.
Please, perform the steps below:
1 - To validate that the updated rates are transferred successfully, execute transaction code /n/TAULIA/CONNECTOR in SAP.
2 - Execute the Connection Monitor for recent activity of the EP process. You will see a counter total for each invoice which is affected with a new rate. Highlight the row and click Display Documents to show which invoices received rate updates. Once all invoice rates have been updated, the EP process will stop sending data and the counter total will be blank.
Rate updates will be transferred with the capacity and frequency of your EP process interface. If you adjusted the rate group for many suppliers or there are a large volume of open invoices to be updated, this could take several hours to complete.
Additional FAQs
Why can’t I access this transaction in SAP?
You might not be authorized to execute the Connection Monitor transaction. Contact your
SAP security team or find someone else in your organization who has the authorization to monitor Taulia traffic.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
