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Q. Will existing invoices update if the EP Rate group is changed in SAP?: 000008760

Article Number: 000008760

There are various business reasons why a supplier’s Early Payment rate group might have to be adjusted. When a supplier is moved from one rate group to another, the Taulia SAP Add-On will automatically transfer the updated discount rate for each eligible invoice to the Taulia Platform. 

Please, perform the steps below:

1 - To validate that the updated rates are transferred successfully, execute transaction code /n/TAULIA/CONNECTOR in SAP. 

2 - Execute the Connection Monitor for recent activity of the EP process. You will see a counter total for each invoice which is affected with a new rate. Highlight the row and click Display Documents to show which invoices received rate updates. Once all invoice rates have been updated, the EP process will stop sending data and the counter total will be blank. 

activity monitor for EP

Rate updates will be transferred with the capacity and frequency of your EP process interface. If you adjusted the rate group for many suppliers or there are a large volume of open invoices to be updated, this could take several hours to complete. 


Additional FAQs 

Why can’t I access this transaction in SAP?
You might not be authorized to execute the Connection Monitor transaction. Contact your 
SAP security team or find someone else in your organization who has the authorization to monitor Taulia traffic. 


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TOP FREQUENTLY ASKED QUESTIONS

Q. How can I add comments on a payment record in SAP?: 000008737

Learn how to communicate texts from paid invoices to your suppliers.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. Does Taulia support Single Sign On (SSO) for suppliers?: 000008736

Information on Taulia’s supplier Single Sign On policy.

Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

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Important Message

Support Update 05/26/2020

12:07 PM - PST

The Taulia Business Exchange Platform is experiencing an unexpected issue. It has been reported that vendors are unable to upload invoice attachments when submitting their invoices. They receive ''an error has occurred'' error message in our NA1 and EU1 platforms. We have noticed, that the issue occurs in Google Chrome and Mozilla Firefox. If you face the issue, please switch to Internet Explorer and try again.

We are working quickly to resolve the issue. Thank you for your patience.
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