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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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There are various business reasons why a supplier’s Early Payment rate group might have to be adjusted. When a supplier is moved from one rate group to another, the Taulia SAP Add-On will automatically transfer the updated discount rate for each eligible invoice to the Taulia Platform.
Please, perform the steps below:
1 - To validate that the updated rates are transferred successfully, execute transaction code /n/TAULIA/CONNECTOR in SAP.
2 - Execute the Connection Monitor for recent activity of the EP process. You will see a counter total for each invoice which is affected with a new rate. Highlight the row and click Display Documents to show which invoices received rate updates. Once all invoice rates have been updated, the EP process will stop sending data and the counter total will be blank.
Rate updates will be transferred with the capacity and frequency of your EP process interface. If you adjusted the rate group for many suppliers or there are a large volume of open invoices to be updated, this could take several hours to complete.
Additional FAQs
Why can’t I access this transaction in SAP?
You might not be authorized to execute the Connection Monitor transaction. Contact your
SAP security team or find someone else in your organization who has the authorization to monitor Taulia traffic.
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Vanessa, Technical Services Manager
