Loader

Taulia experience center

CUSTOMER SUPPORT SERVICES

Quick tips and tidbits

What’s happening at Taulia?

ALL NEWS & RESOURCES

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

Home /

Support Topic

Q. Why are my AR Financing invoices not available for early payment?: 000010710

Article Number: 000010710

Early payment availability depends on a variety of factors. To view your early payment offers, select Receivables > Invoices.

User-added image


and look at the Early Payment Status column within the table.

User-added image

For the quickest access to early payment offers, you may select to filter the table by Early Payment Status set to Available. This article will explain the most common reasons why an AR Financing invoice may not be available for early payment.

Note: The Receivables navigation dropdown and associated experiences are only available to companies with a Taulia AR Financing program to view AR Financing invoices. To view invoices associated with your buyer’s early payment program, visit the Customers navigation item.

User Role
The type of user role you have will affect your rights to use the early payment features. Users in an Admin or Cash Manager role will be able to view the Early Payment Status column and filter, as well as the Early Payment Status of Available. Users in a role other than these will not be able to view the Early Payment Status column nor the Early Payment Status filter and will be unable to view or request early payments. 

Early Payment Statuses
Early Payment statuses include Available, Requested, Accepted, Funded, and Unavailable. Invoices with an Early Payment Status of Available can be requested for early payment. Invoices with an Early Payment Status of Requested, Accepted, or Funded have already been requested for early payment and can no longer be requested. An invoice with an Unavailable status is not eligible to be requested for early payment - the most common reasons are listed below.

Invoice Details
To be eligible for early payment, the current date must not be past the invoice’s due date. Further, the invoice must have all required information and a gross amount greater than 0. To ensure the platform understands integrated or uploaded details to be an invoice, the Credit Indicator field’s value must be “false” to indicate that the document is an invoice, not a credit note. Finally, only invoices with the Status of Open are eligible for early payment; invoices that are drafts, cleared, or voided are not eligible for early payment.

Obligor Terms and Program Configuration
To be eligible for early payment, an invoice’s details must align with the configuration of the AR Financing program. For each customer/obligor configured within the program, there is often a maximum purchased receivables tenor and approved set of currencies configured. If the invoice’s details do not align with these requirements, the invoice will have the Early Payment Status of Unavailable

Invoice Integration and Upload
For integrated customers, invoices are shared with Taulia at regular intervals. After invoices are added to Taulia, it may take a few minutes before the platform calculates early payment offers. 

For select customers, Taulia offers the ability to add invoice details through Invoice Upload. After a successful file upload, it may take an additional 5 minutes for all early payment offers to be calculated on the new set of invoices. After this time period, if invoices unexpectedly appear in the Early Payment Status of Unavailable, it is recommended that Taulia be contacted for further investigation.

See Offer Summary
For select customers, Taulia offers the ability to select multiple invoices to view a summary of their early payment offers and request early payments.

The Offer Summary screen displays the number of early payment offers amongst the selected invoices and the calculated sum of each early payment offer detail. If the number of early payment offers listed on this screen does not match the number of selected invoices, the difference is the number of invoices not available for early payment. This group of invoices not available for early payment may be due to any of the reasons listed above (in the (Early Payment Statuses, Invoice Details, and Obligor Terms and Program Configuration sections).

The Request Success screen displays a checkmark and summary of the amount of funds requested in early payment. If an amount is shown on the Offer Summary screen but not successfully requested, it will be listed on this screen. Although rare, amounts may not be successfully requested due to offers becoming unavailable or a processing issue. You may download the .csv to see each invoice’s status. If this situation occurs, it is recommended to close this screen and repeat the process with invoices in Early Payment Status of Available.


Was this article helpful?

   

TOP FREQUENTLY ASKED QUESTIONS

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

Payment Analytics Dashboard User Guide.: 000010708

Information and instructions on how to use Payment Analytics Dashboard.

Q. Why are my AR Financing invoices not available for early payment?: 000010710

This article will explain the most common reasons why an AR Financing invoice may not be in Available status.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Still can’t find what you’re looking for? Contact Support

Still can’t find what you’re looking for?

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message
Got It