Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

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I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

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I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

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Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

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Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

Article Number: 000008669

For compliance reasons, depending on the invoicing country, some suppliers will first be required to upload a legal PDF invoice before the invoicing process can begin.

If you see the PDF Upload screen below, click on Select and Upload File and select the PDF invoice file you wish to create an invoice for. Once the PDF invoice is uploaded, you will be taken to the invoicing screen.

User-added image

Additional FAQs

Where can I find the required compliance details for my country?

Each country has its own electronic invoicing rules to comply with local tax/vat rules. When submitting an invoice through Taulia, depending on your invoicing country, you may be asked to provide additional compliance-related information. See Q. How do I manage my invoice compliance details? for more information.

How does Taulia support electronic invoicing in different counties?

Depending on the invoicing country, Taulia offers different invoice submission methods to comply with local tax laws. See Q. How does Taulia support e-invoicing in different countries? for more information.

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Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

I want to refresh my SAP environment. What should I know?

There is a duplicate document within the Platform which I am not expecting. What should I do?

I want to upgrade my Taulia Business Exchange Version, who can I contact?

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

How can I get a list of enrolled suppliers?

What’s happening at Taulia?

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Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

Article Number: 000008669

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